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SUPPORTING THE ARTS HAS NEVER BEEN EASIER! ESTATES Donating? Ask us about the Royal Treatment. It’s EASY and FREE! Volunteer �� Donate �� Consign �� Shop 539 S. ORANGE | 941-955-7859 | OPEN MON-FRI 9-4 & SAT 10-4, 1st FRIDAYS TIL 5PM MORE THAN $7.8 MILLION IN GRANTS & SCHOLARSHIPS AWARDED MAY 2017 | SCENE 75 on the town Hopefully keeping them coming back and buying your product for life. The companies that are successful think about their customers. Apple had a very successful run because they made products that we love and wanted.  What is your definition of success in life?  Right now for me, a guy that’s about to turn 70, it’s health, happiness, friends and being able to do what you like to do with people you like a lot.  As you have written, do you really regard failures as a gift?  I’ve written several articles for the Harvard Business Review and what I’ve often heard feedback about is the one: “I Think of My Failures as a Gift.” I’ve always felt that I’ve learned ten times as much from a mistake I made, from a setback I had, from a failure than I ever did from a success. People say study the successes of great people. Okay.  Sure there are lessons, principles and concepts to be learned. But I just found that these gut-wrenching, emotional and personal stakes that you have in something that turns into a failure or mistake adds a whole different dimension. And I viewed it as a gift. There are a lot of things that you fail a lot of times at before you get it right. I took up tennis at 63 and I’m not a very good tennis player but I’m bound and determined that I’m going to play two to three times a week. Tell me about another concept you’ve written about – “Playing to Win.”  It’s interesting because “winning” or “playing to win” takes on prerogative sense for some people and we purposely chose that collection of words for that book because we feel what’s the choice? Playing to play? Playing to lose? Playing to tie? Or playing to win? And you know my view is playing to win. So in business you have to think what is winning?  I think winning is when the customer wins. The business product and service provider wins. The shareowner and shareholder wins. The employees win. So playing to win for us meant it’s a win, win, win, win situation. It’s not win-lose. It’s not management wins and the shareholders lose. It’s not pitted against each other. We NOW HANDLING OFF-SITE SERVICES... • Full & Partial Estates • Estate Clean-out • Packing & Sorting • Cleaning Services • Consignment • Fully Insured 374 St Armands Circle - 941.388.1964 - www.ohmygauze.com


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