Advocate AR Handbook – 27 The role of the AR as an advocate is vital as membership representation is one of the many reasons unions exist. We must strive to make sure that each member has access to his/her contract, board policies, grievance procedures, and relevant statutes and legal decisions which may affect their career. On the following pages, we introduce the many ways ARs are involved in their local associations as an advocate: Problem Solver: Steps in problem solving 1. Defining the problem a. Obtaining clarity and understanding b. Being as specific as possible c. Reaching agreement that the problem being defined is really the problem 2. Gathering information a. Providing incidents or bases that exemplify the problem b. Discussing issues and concerns that are related to the problem 3. Diagnosing and analyzing causes a. Stating goal or objective for change b. Performing a force field analysis c. Selecting force(s) for modification 4. Proposing solutions a. Making list of as many alternative solutions as possible or b. Brainstorming or 5. Discussing solutions a. Evaluating the merits of each alternative solution b. Ranking alternative solutions from best to poorest 6. Deciding on a solution or a series of solutions a. Choosing a solution which seems feasible, i.e., has potential for success b. Choosing a solution which we can actually implement. 7. Planning action steps a. Listing detailed steps for implementing solution(s) b. Planning specific steps that we as individuals can take
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