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From Manchester’s Division of Data Processing
The Manchester Township Division of Data
Processing was involved in an extensive project
to renovate and update the ability of the Township’s
Department of Public Safety to dispatch calls during
2017. This project was the culmination of years of
hard work by multiple agencies and many divisions
within those agencies. We entered into a shared
services agreement with Toms River to use their CAD
(Computer Aided Dispatch) Software. This software,
provided by Spillman Technologies, Inc., is used for
dispatching each call received by headquarters. In
addition, it is used as a Records Management System for
each and every function inside the Police Department.
Spillman Implementation began in January of
2017. First, a VPN tunnel was built by the IT divisions
between Manchester and Toms River. This tunnel
allows for the information to flow between agencies
without the risk of it being intercepted. Client software
was installed on each computer within headquarters, as
well as the mobile units in patrol vehicles. About half of
our mobile data terminals, or “MDTs” were upgraded
in the process, with more improvements on the way.
Additionally, mobile printers are now used for printing
tickets and information while on patrol.
The “Go Live” date for this massive project took
place on June 20, 2017. We are proud to say this process
was successful in every regard, as our entire Police
Department migrated to this cutting edge system from
a seriously outdated, text-only platform that was in use
since 1987.
Spillman has brought with it many beneficial changes
to our Police Department. We are now able to view
information from around the State instantly, keeping
our officers safer than ever before. Further, Spillman
offers a geo-locator feature, allowing communications
personnel to dispatch the patrol unit that is closest
to a call, which decreases the officer’s response time.
Spillman also provides advanced crime stats software
capable of analyzing and tracking where crime areas
may be developing. This allows police to implement
effective policing strategies necessary and appropriate
to avert crime.
Manchester was also able to be a failover point for
Toms River when they needed to shut down their
phone system for an upgrade. Dispatchers from Toms
River were able to dispatch forwarded calls while
sitting at a terminal in Manchester headquarters. Many
processes under the Spillman software are streamlined,
automated and paperless, allowing our police personnel
to operate more quickly and efficiently. As a trusted
system used in countless jurisdictions, both locally and
throughout the nation, we’re pleased to have Spillman
operational in Manchester Township.
MANCHESTER TOWNSHIP’S ANNUAL
THANKSGIVING FOOD BASKET PROGRAM
The Manchester Township Senior and Social Services Department accepts
donations for our annual “Thanksgiving Food Basket” program each
November. Thanks to your generous donations last season, Manchester Senior
Services, along with several organizations and resident volunteers, packaged
and delivered Thanksgiving baskets to 192 families/senior residents. Donations
of non-perishable food are being accepted each November at Redeemer
Lutheran Church, 2309 Highway 70 East, Manchester or Manchester Senior &
Social Services Office, 1 Colonial Drive, Manchester. Donation of turkeys and
hams are accepted just prior to the Thanksgiving holiday. Monetary donations
are accepted through checks made payable to Manchester Township Holiday
Program, C/O Brenda Sloan, 1 Colonial Drive, Manchester, NJ 08759. For
additional information, please call the Senior and Social Services Department
at 732-849-8305. ~ Thank You ~