General Information General Information Summer 25 "Say Cheese" ‘Say Cheese’ Photo Policy Photographs taken by any city of Clearwater department at city programs and events are often used in presentations, social media, display boards, flyers, brochures and city publications. If you do not wish to have your picture or a family member’s picture taken, please let the photographer know in advance. Scholarships and Financial Assistance A primary objective of the Recreation Programming Division is to offer a broad range of programming to residents and visitors. Programs need to be accessible to all, regardless of economic status. Fee assistance is available to Clearwater residents for staff-led programs. More information about fee assistance is available by asking the supervisor at any recreation facility. City Holidays All recreation facilities will be closed on observed city holidays unless otherwise noted. Non-Resident Youth Co-Sponsor Card/Family Card These cards are good only for participating in the following recreational youth co-sponsored sport leagues: Blazin Ravenz Clearwater Basketball Club Clearwater Charger Recreational Soccer Program Clearwater Jr. Tornadoes Clearwater Little League Clearwater Youth Lacrosse Countryside Jr. Cougars Countryside Little League Greenwood Panthers The cost is $120 plus tax. Non-Resident Disabled Veteran Discount A discount is available based on the percentage of disability; documentation from the Veterans Administration must be provided. No family benefit is provided. Americans with Disabilities Act (ADA) The city complies with ADA. If you require special assistance to participate in a program, please contact the facility supervisor prior to the activity. All reasonable accommodations will be made. If you have a concern about a city facility, call 562-4884. Credit Cards The Clearwater Parks & Recreation Department accepts credit cards and debit cards (MasterCard and Visa). NEW! – Installment Billing Option For those who wish to spread the payment of a recreation card or PLUS card over the course of a year, the city now offers a convenient installment billing option. For a small installment fee, monthly payments can be set up using a MasterCard or Visa. Talk to recreation staff at your local center for details. Refund Policy All refund requests are subject to administration approval. Allow four to six weeks for refunds to be processed. Recreation Programs or Activities Refunds Requests for refunds must be received in writing 10 business days prior to the start of the program. A $10 processing fee will be charged, or you can receive a 100 percent credit toward another program. No refunds will be issued after the program begins, except for documented* medical reasons. *A medical form signed by a doctor stating the individual is unable to participate for the remainder of the program will entitle the individual to a prorated refund from date of notification or credit toward another program. Please notify staff as soon as possible of any medical reason for withdrawal. Recreation Cards/Refunds Recreation cards will not be refunded after 10 business days from date of issue. Requests for refunds must be submitted in writing with the card or pass attached. A $10 processing fee will be deducted from all refunds. Open Swim/Open Skate Refunds If the city must close a pool or skate park unexpectedly, participants who have been at the facility for less than an hour may be given a rain check for another visit. Online Registration Existing Clearwater Parks & Recreation customers can now register online for recreation programs and classes. To get started, visit myclearwater.com/parksrec. User ID is your telephone number without spaces or dashes. Your password is your household’s last name. Play Safe ... Be Safe! The city of Clearwater assumes no responsibility for personal injury or loss of personal property while visitors use city facilities or participate in recreation activities. Be aware of safety factors regarding your own physical limitations, and use common sense when participating in leisure activities. If you notice a safety hazard or potential risk, please notify staff or call 562-4800. Disclaimer Although the Parks & Recreation Department and the city of Clearwater have made every effort to ensure that the information in this magazine was correct at press time, all activities, dates, times, fees, etc. are subject to change or cancellation.
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