be packed securely to avoid damage in transit. Any
credit issued will be for actual quantity of product
returned.
ARTWORK • PRINTING
Multicolor artwork should be clearly marked and any
PMS colors referenced. Depending on the printing
process utilized, we will do our best to match the
requested colors.
Any art submitted should be in Adobe Illustrator®
format with any text converted to outlines. Copy
will be arranged according to instructions provided,
or in our art department’s best judgement, if no
instructions are provided.
A change of ink charge of $15(g) applies when an
imprint color is changed on any portion of an order.
A change of copy charge of $15(g) applies to each
additional ad copy in a given order. If any ad copy
in the catalog, then an under minimum charge of
$20(g) instead of the change of copy charge will
apply. Absolute minimums are usually half the
catalog published minimum unless the published
minimum is 25 pieces or less. In such cases, the
absolute minimum is the published quantity.
PROOFS
If there are any concerns with respect to a layout,
we suggest a paper or virtual proof be done $10(g).
The cost for a screen printed or laser engraved
product proof is $25(g) plus freight. The cost for any
full-color product proof is $50(g) plus freight. We
do not provide pre-production proofs on any of our
full-color digital wraps.
CLIP PRINTING
We have the ability to screen print or pad print the
clip of certain pens. For this option, there would
be both a set-up charge of $30(e) in addition to a
running charge of $.15(g). Minimums apply.
LASER ENGRAVING
Laser engraving is the process whereby an imprint is
standard laser imprint area varies by product and
is Unless otherwise directed, we will lay out the
imprint to make the most effective use of the
available image area. On laser engraved orders, each
item indicates how many lines of text are included.
For a list of updated typefaces please visit our
website. Available laser typefaces are shown on
page 83. On those metal pens on which we offer our
laser rotation process, additional lines of straight
line copy is available for $.05(g).
For a laser engraved logo, there is both a set-up
charge of $20(g) in addition to a laser logo running
charge of $.20(g). Some pens are available with
Laser Rotation (this process carries an additional
cost – see page 83). Oxidation is the process
whereby a laser engraved image is chemically
darkened to provide greater contrast for the image.
This is normally done on chrome pens. When not
already shown as included in the selling price, the
additional cost for oxidation is $.40(g).
Laser personalization – is available for $.65(g) per
engraved name.
SHIPPING
Unless directed otherwise, our standard ship method
is UPS or FedEx Ground, at our discretion. We cannot
guarantee transit time once a shipment leaves our
factory. Insurance is added to freight charges and
is included in total transportation charges when
method will be shipped via the most economical
method to meet any in-hands date.
Shipments of an order after the initial release will
incur a split shipment charge of $10(g). Orders
shipped to multiple destinations will incur a drop
shipment charge of $10(g) for each additional
destination. We do not charge anything additional for
shipping 3rd party.
REFILL • REFILL SUBSTITUTIONS
All our pens come standard with a deluxe black ink
blue ink, while others pens will incur an added cost
not offered at all. Black ink will be provided if no
EXTRA REFILLS
black or blue ink.
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