Patient Rights & Responsibilities
Meadows Regional Medical Center
staff and practitioners who provide care
respects your right as a patient,
will honor that directive to the extent
recognizing that each patient is an
permitted by law.
individual with unique healthcare
needs. It is the hospital’s obligation and
• Designate a decision-maker in case
privilege to assist you in exercising your
you are incapable of understanding a
rights as a patient and to inform you
proposed treatment, procedure, or if
of any responsibilities you may have in
you are unable to communicate your
exercising your rights.
wishes regarding your care.
The patient and as applicable-parent,
• Know the identity of physicians, nurses,
guardian, or other legal representative
and others involved in your care,
has the right to:
treatment, or services, as well as, when
• Receive care, treatment, and/or services
those involved are students, or other
that respect your cultural, psychosocial,
trainees.
religious and spiritual values, beliefs,
and preferences and respects and
• Ask and be informed of the existence
preserves your personal dignity and
of business relationships among the
contributes to a positive self-image.
hospital, educational institutions, other
healthcare providers, or payers that may
• Impartial access to medically indicated
influence your treatment and care.
treatment without discrimination
regardless of age, race, ethnicity,
• Obtain information from physicians
religion, culture, language, physical or
and other direct caregivers in
mental disability, socioeconomic status,
understandable terms concerning
sex, sexual orientation, and gender
diagnosis, treatment, prognosis and
identity or expression.
plans for discharge and follow-up care.
• Have an Advance Directive (such as a
• Have your family, as appropriate and
living will or durable power of attorney
allowed by law, to be involved in your
for healthcare) concerning treatment
care, treatment, and service decisions.
with the expectation that the hospital
• Make decisions about your care and
refuse care, treatment, or services to
the extent permitted by law and to be
informed of the medical consequences
of such action.
• Participate in the development and
implementation of your plan of care.
• Consideration of security and personal
privacy. Case discussion, consultation,
examination, and treatment should be
conducted to protect your privacy. You
may request transfer to another room if
another patient or visitors in that room
are unreasonably disturbing you.
• Be provided with information about
outcomes of care, treatment, and
services, including unanticipated
adverse outcomes that the patient
needs in order to participate in current
and future healthcare decisions.
• Expect that all communications and
records pertaining to your care be
treated as confidential by the hospital,
except in cases such as suspected abuse
or public health hazards when reporting
is permitted or required by law.
• Information about hospital policies that
relate to your care. You have the right
to express a concern or file a complaint
or grievance regarding your care to the
attending physician, nurse assigned to
you, or the Nursing Supervisor. You have
the right to a timely response to your
concern or complaint and a resolution
when possible. Expression of a concern
or complaint will not compromise your
care or future access to care. You may
ask to speak to the Nursing Supervisor
if you have a concern. Concerns may
also be addressed to the Georgia
Department of Human Resources, Office
of Regulatory Services at 404-657-5728.
In addition, you may contact DNV-GL
Healthcare for any patient care and
safety concerns that are not resolved by
the hospital by calling 1-866-496-9647,
emailing hospitalcomplaint@dnvgl.com,
mailing 400 Techne Center Dr., Suite 100,
Milford, OH 45150, Attn: Complaints, or
you may visit www.dnvglhealthcare.com
and click “Hospital Complaint” link on
the right side.
• Have a family member or representative
of your choice or own physician notified
promptly of your admission to the
hospital.
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/www.dnvglhealthcare.com
link