
TECH TRENDS 2020 Vision
Integrators can then provide value as consumers
seek high-resolution audio, multi-room systems,
as well as the latest high-resolution displays, and
other developing technologies like 5G, 4K and
8K resolutions.
5G will impact IoT and security devices,
benefitting integrators with advancements that
will yield faster deployment times and enhanced
security, where systems can become less reliant
on the Wi-Fi network. The new standard will
have impact into the monitoring side as well and
can become a differentiation point for
30 Residential Tech Today | Jan/Feb 2020
integrators offering security systems. Security
systems are a driving factor in smart home
system growth. A recent study from Juniper
Research showed that automation revenues are
on an upward growth trend as homeowners seek
cameras, locks, and sensors that can work within
their system. By offering a suite of control
brands, dealers can capitalize on consumer
demand for security systems with compatible
devices as well as entertainment features. Being
versed in a variety of home control systems
equips dealers to suit the demands of
homeowners seeking a simple security
system, to a more integrated smart home and
security experience.
On the entertainment side, consumers are
always seeking the largest and highest
resolution displays. Access to top vendors in
the TV and displays market enables
integrators to keep up with consumer
demand. The entertainment category is
projected to grow through the beginning of
the new decade, and integrators should be
prepared to upsell on displays, offering
networking, audio, control, and service packages
to support the experience.
To offer sought-after entertainment
experiences and the latest audio and display
products from a growing number of brands,
integrators need a strong distributor partner.
Convenient locations provide stock and
availability for any job at a moment’s notice or
with same day and next-day shipping, as well as
the racks, cables, mounts, and any accessory or
component necessary to suit small and large
installations. Distributors also lend support for
dealers taking on new categories, with new
product demos, ongoing trainings, and system
design services.
To take on the new business and grow at a
healthy rate, integration professionals can
approach homeowners in their region for new
business by offering the latest technologies,
features, and devices, as they are beginning to
expand in appeal. Meanwhile, these products
and services can also be offered to existing
customers as upgrades, enhancements, and addons
to their systems. Going back to both former
After beginning with a few connected
devices, the average consumer may want
more advanced smart home experiences,
such as an upgraded network, security
cameras, thermostats, lighting, audio
systems, and more.