that goal, but consistently achieves it annually! Imagine that!
Another goal, set by the national Donate Life organ donor
program, is to designate 50% of Driver License recipients
as Organ Donors. Your Manatee County Tax Collector’s staff
consistently surpasses the national goal with a whopping 60%.
One of the lives saved by this program is a lung recipient who
lives right here in Manatee County.
that most people come in contact with in their day-to-day lives.
That’s why they conduct surveys every three years. And data
and knowledgeable service in a friendly, clean environment.
KNOWLEDGE, and CLEANLINESS. The mission statement
and an adherence to clearly set expectations for all employees,
earned the coveted Governor’s Sterling Award as a role model
organization. Since 1992 there have been only 80 recipients
in Manatee County. Another notable local area recipient is the
Ken Burton is a big believer in staying on top of innovation, especially
with technology. The website taxcollector.com is a one-stop
clean format and is easy to navigate. People can complete many
transactions online with a simple click-thru process.
The big red MAKE AN APPOINTMENT button is eye-catching
and is an innovation that truly helps thousands of people get what
they need on their schedule, with little or no wait time at all. Want
how many people are waiting at each location!
How’s this for innovation, you can text WAIT to 41411 for live
wait times.
on both platforms. In fact, with the power outages caused
by Hurricane Irma, the public was able to see when the Tax
communications via her laptop and smartphone.
In a nutshell, the Tax Collector’s Team embraces their core values.
• The focus is always on customers.
• They know technology is the key to success and strive to
be pioneering innovators when implementing it into the
workplace—they are always future focused.
• Integrity and respect are standard.
• They recognize that teamwork is a powerful tool while striving
for excellence and accountability.
• Beyond work, they are an active community partner, both
personally and as an organization.
Add it all up, and it’s easy to see how seriously they take their
mission statement, making the Tax Collector not only a great
place to work, but a great place to visit when you need it.
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