Take charge of your health, wherever you are.
In the United States
PPO doctor or hospital to ensure you receive the
highest level of benefits.
prior authorization, if necessary. Refer to the phone
provider will identify your benefit level through one
of these symbols:
PPO
Benefits
Traditional/
Indemnity
Benefits
After you receive care, you should:
for the out-of-pocket expenses (noncovered services,
deductible, copayment and coinsurance) you
normally pay.
BCBS company.
Around the world
for coverage details. Coverage outside the United
States may be different.
Worldwide Service Center at 1.800.810.BLUE (2583)
or call collect at 1.804.673.1177, 24 hours a day,
seven days a week. An assistance coordinator, in
conjunction with a medical professional, will arrange
a physician appointment or hospitalization, if
necessary.
Inpatient claim: Call the BlueCard Worldwide Service
Center if you need inpatient care. In most cases,
you should not need to pay upfront for inpatient
care at BlueCard Worldwide hospitals except for
the out-of-pocket expenses (noncovered services,
deductible, copayment and coinsurance) you
normally pay. The hospital should submit the claim
on your behalf.
In addition to contacting the BlueCard Worldwide
Service Center, call your BCBS company for
precertification or preauthorization. Refer to the
Note: this number is different from the BlueCard
Worldwide Service Center phone numbers
listed above.
Professional claim: You may need to pay upfront
for care received from a doctor and/or hospital.
Complete a BlueCard Worldwide International claim
form and send it with the bill(s) to the BlueCard
Worldwide Service Center (the address is on the
form). The claim form is available from your BCBS
company or online at www.bluecardworldwide.com.
To learn more about the programs described here,
visit www.BCBS.com or call your BCBS company.
Blue Cross, Blue Shield, the Blue Cross and Blue Shield symbols, BlueCard and
BlueCard Worldwide are registered service marks of the Blue Cross Blue Shield
Association, an association of independent Blue Cross and Blue Shield companies.
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In an emergency, go directly to the nearest hospital.
18355 2015-3071
/www.bluecardworldwide.com
/www.BCBS.com