I forgot to use the discount code
when I bought my tickets online. Can the
box office give me a refund check?
We wish we could fix it in the box office, but we cannot
because it is not a simple process. As a state institution, our
accounting practices are audited by the state and refunds
are taken very seriously, requiring lots of paper backup
and are strongly discouraged. That’s why it’s clearly
stated that all sales are final and there are no refunds or
exchanges.
If you are ordering online and using a discount code that
is not applying properly, do not complete the sale. Call the
box office to ask for assistance in using the discount code
online. You should never pay for any order that does not
reflect the correct discounted amount.
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