Introduction And Warranty
returned to Load Trail or the manufacturer of the part within thirty (30) calendar
days, the customer will be charged the full price of all replacement parts plus
applicable shipping costs.
Parts Warranty
Parts replaced in the warranty period will be subject to the balance of this two (2)
year Limited Warranty, but replacement will not in any way extend this Limited
Warranty. Replacement parts after the warranty period shall be subject to Load
Trail's then standard parts warranty.
Standard part purchases made through the Load Trail Parts Department are not
covered under the Limited Warranty associated with a trailer purchase. A part
purchased through the Load Trail Parts Department shall only be covered by the
warranty offered by the manufacture of said parts.
Load Trail's Labor Reimbursement Policy
Load Trail will, in its sole discretion consider labor reimbursement during the
defined warranty period provided that the repair is pre-approved. Labor amounts
will be determined from the flat rate shop manual or authorized contract rate. It is
your responsibility to contact the Warranty Department to verify your labor rate. All
warranty work must be pre-authorized by Load Trails Warranty Department.
Failure to do so will result in no warranty payment or replacement of parts.
Shipping Costs
Load Trail will pay for shipping of warranty parts by ground carrier. Expedited
freight delivery is available at the expense of the owner. Shipping for the return of
parts for warranty consideration will be at the owner's expense but will be
reimbursed if the parts in question are deemed defective by Load Trail or by the
manufacturer of the part and legible copy of the invoice is provided.
Retail Purchaser Responsibility
This Limited Warranty requires that you provide both required and recommended
maintenance and repair and obtain periodic inspections of the Product (including
bodies and accessories) as indicated in the Operator's Manual furnished with each
Product or otherwise specified by Load Trail in writing. The cost of required
recommended maintenance and repair and obtain periodic inspections is solely
your responsibility. You are required to keep documented evidence that these
services were performed. The Load Trail's Limited warranty may be subject to
cancellation if the above requirements are not performed.
Warranty Claim Procedure
1.Within five (5) days after discovering a problem with your Load Trail trailer, return
your trailer for inspection to your dealer where you bought your trailer.
2. If your dealer cannot repair the problem free of charge and you want to file a
claim under this warranty, your local dealer must send to Load Trail Trailers a
warranty claim form, together with all the required information within ten (10) days
of the discovery of your defect
Exclusions
This Limited warranty shall not apply to:
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