ORRA service and education pivot to virtual platforms
Members stay top of mind as the association develops safe and unique programs to off er during COVID-19
There is a lot of uncertainty right now, but one thing is for
certain: ORRA remains here for you and dedicated to providing the
support and care that our members deserve. To get you through
this challenging time, we’re bringing you an array of services,
knowledge, and resources that you can access safely from home.
The hub for all things related to ORRA and its response to
COVID-19 is on our website page: orra.us/COVID19. It’s accessible
from the main rotator on the homepage, and contains all sorts of
ORRA updates, announcements, virtual classes and events, social
media assets you can share, resource directs, and so much more.
VIRTUAL EDUCATION AND EVENTS
The big news is that ORRA is now permitted to off er continuing
education classes via virtual platforms, so we’ve made it a priority to
get online CE classes up and running! This action marks a historical
decision by the Florida Real Estate Commission, and it’s a blessing
for those who are still in need of completing license renewal CE
requirements. Visit orlandorealtors.org to register for classes (check
back oft en as we are constantly adding more courses).
ORRA has upped its game when it comes to virtual knowledge
events. In addition to the webinars you’re familiar with, we’re
working to fill every day with a virtual off ering such as Facebook
Live and tele town halls. Our very first tele town hall, an attorney-led
discussion of independent contractors and unemployment benefits
under the CARES Act, drew an amazing 4,500 live listeners. If you
missed it, head to the ORRA website because we’re posting the
recordings of many virtual events and webinars.
MEMBER SERVICES
This is truly the moment for online to shine. ORRA is continuing
to off er its most in-demand member services via phone and email,
such as answering Supra and eKEY questions and completing off ice
transfers and new-member applications.
Some things just can’t be done online, however, so we’ve
initiated curbside pickup for those who need to purchase new
lockboxes or items from the REALTOR® store. Here’s the process:
1. Determine how many Supra lockboxes or the specific store
item(s) you wish to order.
2. Send an order request to JayceeM@orlandorealtors.org.
3. Await a call back to accept payment via phone and set your
appointment time.
4. Pick up your items at front door of ORRA at your preset
appointment time.
MEMBER SERVICES FAQS
How can I contact ORRA for assistance?
Send an e-mail to info@orlandorealtors.
org or call 407.253.3580.
What virtual member services are
currently available to me?
• Supra and eKEY questions
• Off ice transfers
• New member applications
• General inquiries
I have new agents that need to join
ORRA. Is ORRA still taking applications?
ORRA’s online membership application
is up and running, and our Member
Services staff is available for processing
applications as normal. Visit
orlandorealtors.org review the steps then
get started.
I’m a new member, and my required
orientation has been cancelled. What
now?
Don’t worry! While completion of the New
Member Orientation is still required, the
timeframe has been suspended and will
be reinstituted at a later date. We will
contact you with your options for
completing the in-person orientation on
campus at ORRA when available!
Have all committee and board meetings
been cancelled?
If you are a committee member, please
watch for communications from your
chairman or staff liaison regarding virtual
meetings. We will provide day, time,
and login instructions for using virtual
meeting technology such as Zoom.
How can I best keep up with everything I
need to know?
We invite you to stay up to date through
ORRA’s email announcements, social
media posts, and website updates.
NEWS
STAY HOME.
STAY SAFE. SAVE LIVES.
ORLANDO REALTORS®CARE
ORRA’s springtime consumer awareness campaign was temporarily amended
to incorporate a “Orlando REALTORS® Care” message. Platforms included social,
billboard, and moving billboard.
6 Orlando REALTOR® Spring 2020
/COVID19
/orlandorealtors.org
/orlandorealtors.org
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