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In the case of a weather event or
other disaster 211 offers up to date
information, with the oversight of our
County Emergency Operations Centers.
They function as a supportive service,
before and after a disaster, to make sure
the public is well informed in what is a
rapidly changing environment.
211 is national in scope; the contact
centers, with the oversight of the Alliance of
Information and Referral Systems, follow 27
standards and reference points, that define
expected practices within the field of
Information and Referral. These guidelines
are the fundamental requirements for
service quality and effectiveness.
Getting curious but don’t want to dial
211? Look at the local 211 web site,
www.211SuncoastCares.org. It offers
online chatting with an I & R Specialist,
and you can link to the 211 Resource
Database of Services of the Tri-County
area for personal searching and updates
on important events in the community.
If you prefer a quick text, 211 can send
you a text with names, numbers, sites,
addresses and links to the resources
you’re seeking. Just text your zip code
to 898-211.
211 is there to assist
the residents of
Desoto, Manatee
a n d S a r a s o t a
counties in exploring
service options and
to help navigate the
family or individual
to the next step in
the process – direct
services and realtime
help.
Think of these features - a reliable
connection, calming voice, an empathetic
ear and knowledgeable specialists - and
consider making the 211 service part of
your kit of “Go-tos” for asking questions
and getting answers in the realm of health
and human services.
/www.211SuncoastCares.org