JEA
HOW JEA RESTORES POWER AFTER
A STORM AND HOW YOU CAN HELP
BEFORE THE STORM
Storm Hardening:
In the past five years, JEA has invested hundreds of millions of dollars in hardening
our electric, water and sewer systems to make them more resistant to storm-related
disruptions. These critical repairs and improvements help us restore power and return to
normal operations more quickly after a major storm.
Year long tree Trimming:
While strong winds and heavy rains cause their share of storm damage, most storm-related
power outages result from tree branches falling on power lines. That makes some
sections of our city – those with the most mature trees – more susceptible to service
interruptions when a major storm hits. To reduce the risk of downed branches causing
outages during a storm, JEA trims trees across the city all year long, working on a 2.5-
year cycle to cover JEA’s 900-square-mile service territory.
Water And Sewer Upgrades:
We’ve invested millions in upgrading our water and sewer facilities, and have installed
backup generators to reduce the risk of storm-related service interruptions.
DURING THE STORM
At the height of a major storm, JEA personnel are in place,
monitoring the weather, and assessing the impact on our
facilities. Our Emergency Operations Center works around
the clock. Key personnel are deployed out in the field to
alert us to any serious system failures. And our linemen are
in position, waiting for weather conditions to improve to the
point that it is safe for them to begin restoring power.
AFTER THE STORM
Once the height of the storm passes and weather reports
indicate it is safe, JEA immediately enters the restoration
phase of our emergency operations. Our “Restoration 1-2-3”
process is designed to assess and repair our facilities and
restore power across our 900-square-mile service territory
as quickly and safely as possible.
13 City of Jacksonville Emergency Preparedness Guide