Member Services
APPLICATIONS PROCESSED PHONE CALLS ANSWERED LOCKBOXES SOLD
3,535 28,423 1,582
ORRA provides REALTORS® and
consumers with a structured
process for resolving grievances
related to the Code of Ethics. We
also provide Designated REALTORS®
(brokers) with a process for resolving
disagreements related specifically to
compensation issues.
49 cases filed
• 41 ethics complaints
• 8 arbitration disputes
31 hearings completed
• 7 dismissals
• 5 withdrawals
• 1 abandonment
97%
of hearings rendered
a guilty verdict
More than 450 ORRA members
contributed their time and knowledge
by serving on a committee in 2017 and
helped to guide both the association
and the profession.
2018 ORRA ANNUAL REPORT
7
7% increase
over 2017
Committee Service
Professional Standards
committees, forums,
subcommittees,
and task forces
Member Benefits
EKEYS DISTRIBUTED
13,718
meetings
25
175
