What career accomplishment makes you
the proudest? Maintaining high occupancy and
customer satisfaction.
What is it about this county that keeps
you so involved and inspired? What’s not to
love? Haywood county offers friendly neighbors,
beautiful mountains, awesome weather and
amazing shops, restaurants and businesses.
What has been one of the greatest struggles
you have had and how did you overcome?
My hardest struggle has been learning to be a
salesperson. I had to learn my product and believe
in the value before I could make others believe
in it.
TELL US ABOUT YOURSELF
If you weren’t doing what you are doing in
your career, where do you think you would
be and what would you be doing? I can’t
imagine doing anything else but if I had to make a
change, I would lean towards social work.
CUSTOMER BASE
Who are your primary customers?
What are some unique ways you grow your
customer base? Balsam Mountain has a very
diverse demographic. We utilize social media,
community events and literally beat the streets
to make sure everyone looking for a home knows
where we are.
CUSTOMER SERVICE
How does your business make its customer
service stand out? We love to serve. Our
residents are not only considered residents but
neighbors.
COMMUNITY INVOLVEMENT
Describe how your business gives back to
the community and list any community
service activities. Balsam Mountain has a
school supply drive yearly. We also sponsor
families for the holidays. Items collected
and purchased are donated to the Haywood
County Department of Social Services and the
Department of Juvenile Justice. We have a coat
and blanket drive yearly and donate items to
Pathways.
We also sponsor different sports teams from local
schools and Western Carolina University.
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