General Information
General Information
Winter l Spring 35
guest name and dates of stay. Guests are those staying
in the home of someone with a recreation card. Proof
is required in the form of an "in-person" statement of
the recreation cardholder or by showing your host’s
recreation card.
Special Cards
Corporate PLUS Card: Clearwater businesses can
purchase corporate passes for their employees at a
reduced rate. For information and rates, call 562-4905.
Long Center Youth Card: $44.14 - The Long Center Youth
Card is available for ages 18 and younger. Cardholders
only have access to the pool, gym and fitness center
at the Long Center and get “with-card” pricing on all
programs and classes at the Long Center.
Non-Resident Disabled Veteran Discount: A discount
is available based on the percentage of disability;
documentation from Veterans Affairs must be provided.
No family benefit is provided.
Non-Resident Youth Co-Sponsor Card/Family Card:
$120 - This card is available to non-residents who
participate in some of our select co-sponsored sport
leagues. For team listings, visit myclearwater.com.
General Information
‘Say Cheese’ Photo Policy
Photographs taken by any city of Clearwater
department at city programs and events are often used
in presentations, social media, display boards, flyers,
brochures and city publications. If you do not wish to
have your picture or a family member’s picture taken,
please let the photographer know in advance.
Play Safe…Be Safe!
The city of Clearwater assumes no responsibility for
personal injury or loss of personal property while visitors
use city facilities or participate in recreation activities.
Be aware of safety factors regarding your own physical
limitations and use common sense when participating in
leisure activities. If you notice a safety hazard or potential
risk, please notify staff or call 562-4800.
Scholarships and Financial Assistance
A primary objective of the Recreation Programming
Division is to offer a broad range of programming to
residents and visitors. Programs need to be accessible
to all, regardless of economic status. Fee assistance is
available to Clearwater residents for staff-led programs.
More information about fee assistance is available by
asking the manager at any recreation facility.
Americans with Disabilities Act (ADA)
The city complies with ADA. If you require special
assistance to participate in a program, please contact
the facility supervisor before the activity. All reasonable
accommodations will be made. If you have a concern
about a city facility, call 562-4884.
Forms of Payment
The Clearwater Parks & Recreation Department accepts
credit cards, debit cards (MasterCard and Visa) and
checks. The Clearwater Parks & Recreation Department
does not accept cash as payment.
Refund Policy
All refund requests are subject to administrative
approval. Allow four to six weeks for refunds to be
processed.
Recreation Programs or Activities Refunds
Requests for refunds must be received in writing 10
business days before the start of the program. A $10
processing fee will be charged, or you can receive a 100%
credit toward another program. No refunds will be
issued after the program begins, except for documented*
medical reasons.
*A medical form signed by a doctor stating the individual
is unable to participate for the remainder of the program
will entitle the individual to a prorated refund from date
of notification or credit toward another program. Please
notify staff as soon as possible of any medical reason for
withdrawal.
Recreation Cards/Refunds
Recreation cards will not be refunded after 10 business
days from date of issue. Requests for refunds must be
submitted in writing with the card attached. A $10
processing fee will be deducted from all refunds.
Open Swim/Open Skate Refunds
If the city must close a pool or skate park unexpectedly,
participants who have been at the facility for less than an
hour may be given a rain check for another visit.
Disclaimer
Although the Parks & Recreation Department and the
city of Clearwater have made every effort to ensure the
information in this magazine was correct at press time,
all activities, dates, times, fees, etc. are subject to change
or cancellation.
KEY:
W: with recreation card
W/O: without recreation card
(Recreation Cards continued)
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